Pragmatic is the Conversational AI consultancy for the world's most innovative brands
Our mission is to be the Conversational AI consultancy for the most forward-thinking brands globally, providing tailored and cutting-edge solutions that yield tangible results. Our philosophy is centered around crafting personalized, human-centered strategies that cater to each client's unique needs. We take pride in making our clients' stars shine, and their customers smile.
We achieve this by combining our deep knowledge and expertise in various industries, such as restaurant, retail, entertainment, and healthcare, with a strategic approach to conversational AI. Our collaborative partnerships and range of services, including project definition, design and development, Voice marketing, and education and training support, ensure that our clients receive personalized solutions that meet their specific needs.
We understand that navigating the world of AI can be overwhelming. We're here to make it easier for you with practical advice to effectively implement AI for your brand.
Susan advises the world’s most innovative brands that want to capitalize on the incredible opportunity Voice and conversational AI represent. Combining the strategic marketing and brand knowledge she gained from decades at top tier agencies such as Leo Burnett and working in corporate, Susan helps clients expand their brands into conversational experiences to solve marketing and customer experience problems. Susan has presented and authored a number of talks, workshops, articles, research papers, and ebooks focused on the role Voice, conversational AI, and other emerging technologies like the metaverse, play in marketing and business strategy. She is an Ambassador of the Open Voice Network, an instructor at the AI Academy for Marketers. Susan is co-author of Voice Strategy: Creating Useful and Usable Voice Experiences (which was a #1 Release on Amazon) and is a co-author of Voice Marketing (publishing in 2023).
Scot is a Voice technology expert who helps clients improve their marketing and customer experience. He leverages his 24+ years of design, UX, and digital strategy to create effective voice experiences. Along with his wife Susan, he co-wrote Voice Strategy: Creating Useful and Usable Voice Experiences and will be launching a new book, Voice Marketing in summer 2023. Scot has spoken at industry events like SEM Rush World Marketing Day, Project Voice, VOICE Global, and VOICE22. In addition, he enjoys giving guest lectures for masters level marketing and HCI classes. He's an Ambassador for the Open Voice Network and an instructor for the Marketing AI Institute.
Pragmatic is your trusted partner for achieving your business goals. Our strategic approach and extensive industry knowledge will help us deliver personalized solutions that meet your needs. Through our collaborative partnerships, we offer a comprehensive range of services, including project definition, design and development, Voice marketing, and education and training support, ensuring our clients receive the most innovative and effective solutions.
We use a data-driven approach to measure project success and continuously improve our solutions, ensuring maximum value and success for our clients. At Pragmatic, we focus on delivering tangible results and empowering you to achieve your goals. Let us help you drive success and take your business to the next level.
Our team takes pride in delivering unparalleled services to clients across the globe, leveraging our expertise and innovative solutions to meet the needs of businesses of all sizes and industries. Although our headquarters are located in Chicago, we operate on a global scale, providing our expertise to clients from all corners of the world. We're dedicated to crafting tailor-made solutions that help you achieve your business objectives and enhance customer satisfaction, no matter where you're located.
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