OUR SERVICES

Customized Conversational AI services for improved customer experience

We specialize in providing customized Conversational AI services to help businesses of all sizes transform their customer experience. Our expert team offers a range of solutions designed to meet the unique needs of each client.

Enhance your brand's customer experience and drive business growth with Pragmatic's strategic services

In today's business world, a strong omnichannel presence is crucial. Pragmatic offers a comprehensive range of strategic services designed to help identify the right Voice strategy and governance approaches for your brand, ensuring a win-win situation for all. Our team of experts provides services from digital and content strategy to conversational UX to help you take your customer experience to the next level and drive business growth within your organization.

Whether you're a startup or an established enterprise, we have the skills and expertise to create customized solutions for your specific needs and structure. Our full-service consultancy includes talking with internal stakeholders and members of the audience to identify critical needs, ensuring a seamless user experience for your customers while providing your team with the support and education they need. Partner with Pragmatic to optimize your Voice strategy and governance and revolutionize your business.

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An overview of our process for effective solutions

A chart illustrating Pragmatic's process

1. Project discovery and Strategy
2. Design & Develop
3. Launch & Marking support
4. Analysis & Iteration

Revolutionize your business with Pragmatic's tailored conversational AI services

At Pragmatic, we offer services that are tailored to meet the specific needs of businesses like yours. Our expert team provides a comprehensive range of solutions that can help you transform your customer experience and drive growth. From developing effective conversational assistants to optimizing your content for voice search, we have everything you need to succeed in today's competitive environment. Let us help you achieve your goals and set your project up for success.

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Setting Your project up for success: project discovery & Voice strategy

Through talking with your internal stakeholders and members of your target audience, we identify your business and customer's most critical needs. Our comprehensive and holistic approach covers various research methodologies and analysis to create actionable solutions that empower your team to deliver exceptional value and maximize impact. We use these insights to ensure that we build the right thing and build it the right way, maximizing value and results.

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Crafting effective conversations: Our expertise in Conversational UX, Design, and Development

We offer a comprehensive solution for developing effective conversational assistants. Our process begins by establishing a foundation for content and character that aligns with both audience and business goals, including tone, language, and personality. We then map out user flows for a seamless experience and craft and prototype conversations. Next, we test and refine the assistant for user-friendliness, value, and effectiveness. We also conduct continuous post-launch analysis and iteration for ongoing improvement.

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Refine your experience for long term effectiveness: Post-launch analysis and enhancement

Once your conversational experience is launched, the fun part begins. We use meticulous analysis of user mindset and behavior when interacting with the conversational experience to gain a deeper understanding of their needs, preferences, and pain points. With this insight, we can fine-tune and optimize the MVP experiences, delivering a more personalized, intuitive, and seamless user journey that exceeds expectations.

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Increase discoverability and reach your target audience effectively: Voice search optimization

The emergence of Voice search has revolutionized how consumers access information. Brands that embrace it can improve their discoverability when their audience asks questions, driving more traffic to their websites and products. At Pragmatic, our voice search offering analyzes consumer questions and provides recommendations to optimize website and content, boosting the chances of ranking higher in voice search results. Our experts collaborate with brands to develop a strategy that effectively reaches their target audience.

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Quickly uncover the ideal conversational use cases for your organization: Introducing SpeakSpark Pilot™

SpeakSpark Pilot™, a collaborative 8-week program from Pragmatic and Voicify, combines expertise from various fields to develop innovative conversational solutions that prioritize user needs and business objectives. The program is designed to help businesses stay ahead of the competition in today's fast-paced environment by quickly identifying user challenges and opportunities, resulting in a proof of concept for a conversational solution.

By emphasizing speed, collaboration, and user needs, SpeakSpark Pilot™ offers a revolutionary approach to innovation that can help businesses build the right solution before investing in a long development cycle, saving time and money. With our program, you can have confidence in building the right solution to help build your business case and achieve success in the world of conversational AI. Don't miss out on this opportunity to stay ahead of the curve with SpeakSpark Pilot™.

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Drive the right audience to your experience: expert promotional and marketing support

Many of the teams we work with require extra marketing and advertising support to attract their ideal target audience. That's why our team of marketing experts is here to help. With extensive proficiency in marketing, we can help you direct a relevant audience to your experiences, ensuring that you achieve the desired outcomes. With our assistance, you can be confident that your marketing efforts are reaching the right audience and delivering results.

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Empower your internal teams: comprehensive education and training programs

Enhance your brand's marketing strategy with Pragmatic's comprehensive education and training program on Voice marketing. Our team of experts provides a deep understanding of this powerful tool, along with extensive consumer insights and usage data, to help you quickly get up to speed and start reaching your target audience. Whether you want to identify the most impactful use cases for your brand or understand the Voice consumer, Pragmatic is here to help. Partner with us to discover the benefits of Voice marketing and drive growth for your business.

Contact Us Today to Enhance Your Customer Experience with Conversational AI Solutions!

Reach out to our team of experts today to learn more about how we can help you reduce response times, increase customer satisfaction and engage with your customers more effectively with our AI-powered chatbot solutions.
Chat with a strategist about your business challenges
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Learn more about our mission and the vision of our founders

Since 2017, we've been enhancing customer experiences one conversation at a time, and our mission is to deliver tailored, cutting-edge solutions that yield tangible results. Learn about our founders, the driving force behind Pragmatic, and why they created a consultancy to help clients like you succeed.

Learn more about our story and the team behind Pragmatic
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Harnessing the Power of AI for your industry

Looking for ideas on how Conversational AI can be used in your industry? Uncover the practical opportunities to elevate customer engagement, drive desirable results, and streamline operations in the restaurant, retail, healthcare, and entertainment industries.

Discover how Conversational AI can be put to work in your industry
Keep up with the latest developments in conversational AI with Pragmatic Advisor
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